To contact our warranty department or file a warranty request, please email us or call (855) 446-6763. Please include your name, phone number, email, the address of your Pahlisch home, and any questions, comments, or concerns you have regarding your home.
Please review the Pahlisch Homes Limited Warranty and Warranty Standards to ensure that you identify items that are covered under warranty. Some warranty issues may require more than one visit. You will be notified of any items that are considered home maintenance and are not covered under the one-year warranty.
A customer service representative will contact you 1-2 business days from the first business day your request is received to schedule an inspection of your home. Inspection visits are scheduled from Monday through Friday, 8:00 a.m. to 4:00 p.m. Our customer service representatives are happy to assist you with any questions you have regarding our Pahlisch Homes Limited Warranty.
If you have an emergency condition with your home that presents an imminent danger of harm to persons or damage to property, contact emergency service personnel (e.g., fire department) or the relevant utility provider (e.g., gas company, electricity company, etc.) immediately. If you need help determining whether you have an emergency, please contact the Pahlisch Homes Homeowner Care team. Our team is available 24/7 at (855) 446-6763.